Track Expert Services

Track Expert – is a set of basic (but not final) services for monitoring the presence of a person or other objects.

To start using video analytics on your surveillance object, you only need cameras and small computing devices S-Box, which we’ll provide free of charge for the duration of services.

  • No bulky servers and recorders
  • No expensive software
IP мини камера
Mini IP-camera, Full HD
Вычислительное устройство S-Box
S-Box Microcomputer

Service 1. Enter-Exit Counter

Track Expert (EN)

The people counting –is the first and the main step in visitor analysis, as well as one of the main metrics for daily monitoring of your business.

Using this service, you’ll be able to:

  • Count the number of people;
  • Understand their distribution by input groups;
  • Calculate the time that visitors spend in the store (office, branch, salon etc.);
  • Understand the actual conversion and its distribution over time;
  • Understand the loyalty of customers;
  • Understand the peak load;
  • See the dynamics of attendance for any historical period.
Track Expert (EN)

Basic interface позволяет:

  • View data on any device;
  • View counting results in both directions (enter/exit);
  • Verify the quality of the data by viewing confirming photos;
  • Upload the data to Excel for further analysis;
  • Connect to statistics from your IT system via REST API.

Try Enter-Exit Counter at your enterprise

Service 2. Queue Length Counter

Track Expert (EN)

The number of people in the control –is the second necessary metric for understanding the cause-effect relationships of inefficiencies in the work of a store, mall, outlet, salon, etc.

Everyone understands that queues are bad:

  • Queues at cash desks;
  • Complaints and discontent;
  • Visitors leave the store without waiting their turn, and without making a purchase;
  • Loss of loyalty: a person who values his time will not return to this store.

Do you now that:

Track Expert (EN)

It is enough for an average buyer to change his mind about making a purchase in the store!

Track Expert (EN)

Leaves purchases and quits the store after facing long queues at the cash desks.

Track Expert (EN)

Psychological barrier of comfort for any buyer. Bigger quantities lead to negative reactions from clients, and therefore require intervention.

VIDEO ANALYTICS vs ELECTRONIC QUEUE

Many organizations and enterprises use electronic queue..

This is a really good tool for organizing and distributing visitor flows between operators and cashiers. But unfortunately it does not give a complete picture of both the operational situation and the relevance of statistical data.

Why?
Very simple. How many times do people mistakenly take a wrong ticket? How many people do not reach the ticket machine, just seeing the queue in the hall?

Therefore, the electronic queue does not give a complete picture, and also does not allow to find out the cause of the queue.

Track Expert (EN)

Queue Length Counter is displayed on the color-coded diagram. The congestion of the hall is presented in the form of a color scale (from green to dark red), so that the manager can respond quickly to the situation. A gray histogram displays the absolute values of the length of the queue at specified time moments.

All thresholds are configured for each object separately. That is, for one object, you can set the value "8" as "red", and for another one - the value "5". Thus, the controller or analyst will operate with states "good", "tolerable", "not acceptable" instead of numbers, which may vary between stores, offices, branches, etc.

Try Queue Length Counter at your enterprise

Service 3. Working Time Counter

Control of the presence of a person is the control of his working time – does the person present at workplace or not. Working Time Counter registers the duration of the presence at the workplace - the third metric, which helps to determine the cause-and-effect relationship, anf to to understand the effeciency or ineffeciency of the shop, the outlet, the point of issue of goods, the salon, etc.

Working Time Counter registers the duration of the presence at the workplace - the third metric, which helps to determine the cause-and-effect relationship, and to understand the effeciency or inefficiency of the shop, the outlet, the point of issue of goods, the salon, etc.

Working Time Counter service is interesting and useful in itself. Many enterprises do not have information (or have distorted information) about presence of their employees in the workplace at any given time. Hotels, beauty salons, small points for the sale of products or goods - any enterprise where the presence of an employee on the workplace directly affects their revenue or reputation. Documentary statistics is incontrovertible proof of the efficiency of employees.

Try Working Time Counter at your enterprise